Tareq Ayoush joined the Joint Vienna Institute as a Senior IT Officer and head of the IT department in August 2018. He is a professional Systems Engineer and Project Manager with more than 20 years of experience in the Information and Telecommunication Technology field. Tareq has a Master’s degree in Computer Science from the Vienna University of Technology and holds a set of professional certificates in project management, information security and IT service management. Before joining the JVI, Tareq worked for thirteen years as Systems Engineer and Project Manager at the International Atomic Energy Agency (IAEA) and has successfully managed the implementation of many major IT projects and services like Exchange Online, Citrix Remote Services, Windows 10 & Office 365, OneDrive for Business. He is an expert in incident, change and problem management, customer relationship management, vendor management, IT systems management, operation support, customer support and migration to Cloud services. Tareq speaks English, German and Arabic.